Deliver the perfect
guest experience
YOOBIC helps restaurant, fast-food & coffee chains to gain full visibility into execution on operations and streamline processes such as site visits and SOP, while keeping their frontline teams engaged and well trained. This enables them to deliver a better and more consistent guest experience that keeps customers coming back for more.
Effective and Standardized Site Audits
Forget about paper checklists, spreadsheets and time-consuming reports. Your regional managers can complete their audit checklists digitally, assign action plans and immediately send the report to the general manager.
At HQ, you get a real-time overview of all audits in your automated dashboard to track compliance and ensure a consistent guest experience.
Efficient SOP and Promotion Execution
Send menu updates, Limited Time Offers or SOPs instantly to your sites and confirm implementation so you give feedback in real-time, if needed.
HQ teams have full visibility into execution remotely and can analyze compliance with the automated dashboards and photo library.
Better Trained Frontline Teams
Easily onboard new employees and continuously train your frontline teams by sending them microlearning courses on SOP, health & safety, new menus or service.
Test their knowledge with short quizzes and live battles. Encourage them to learn even more by rewarding them with badges and points.
Engaged & Motivated Employees
Drive a better customer experience and increase talent retention by engaging your frontline teams with interactive & modern communication tools.
Share news and communicate through group chats and collect qualitative customer feedback on menus or LTOs via your own interactive company newsfeed.