Deliver an exceptional customer experience
YOOBIC enables fashion retailers to offer a consistently exceptional customer experience in every store and increase in-store conversions through streamlined operations, collaborative training and engaged employees.
Perfect Visual Merchandising Execution
Send visual merchandising guidelines to stores and receive instant insights into their execution and compliance, as store teams send images to HQ in real-time to allow for comments and feedback. Remote VM and retail teams can use the automated dashboards and photo library to analyze compliance across your store network.
Effective Retail Store Visits
Forget about paper checklists, spreadsheets and time-consuming reports. Your area managers can complete their store visits digitally, assign action plans, and immediately send the reports to the store manager. HQ has a real-time overview of all store visits in the automated dashboard, where they can track store compliance.
Better-Trained Retail Store Associates
Easily onboard new employees and continuously train your store associates by sending them microlearning courses on the latest collections, your brands, and selling techniques. Test their knowledge with short quizzes and competitions, and encourage them to learn even more by rewarding them with badges and points.
Engaged & Informed Employees
Share news, new collection launches and more through a company newsfeed that looks and feels like your very own social media platform. Make communication between your HQ, regional and store teams quick and easy by launching secure group chats, one-on-one conversations, and video chats.
“YOOBIC helps us attain near-perfect operational execution in-store, as well as train and engage with our teams. We use it to share new product launches and company updates and we can measure engagement with comments, questions and likes on posts. We’re scaling our store network, so getting feedback from the field and having visibility into execution is crucial to maintain a consistent customer experience.”
"The YOOBIC platform has helped us optimize communications and visibility across our store network. We have to be agile, reactive and efficient to fully satisfy our customers. Thanks to YOOBIC, we've improved all our retail processes, and by extension, customer satisfaction and experience.”