A fundamentally different user experience for frontline teams
Other retail operations tech
Does one or two things well enough but lacks the workflow orchestration and user experience necessary for frontline teams to achieve operational excellence and thrive.
The YOOBIC experience
Designed to create the most engaging and productive digital workplace for frontline teams, with a robust suite of task management, communication, and training tools — all in the flow of work.
YOOBIC offers
100% digitized checklists & audits
Quick tasks & action plans
Store service requests
Visual merchandising campaign management
Image recognition
Centralized knowledge library
Targeted newsfeeds
1to1 messaging & group chat
Two-way communication & feedback loops
Interactive course creation & microlearning
Customizable learning paths
Gamification: battles, badges, leaderboards, rewards
No-code content builder
Predictive AI technology
250+ integrations (Microsoft Teams, Sharepoint, Power BI)
Advanced analytics with customizable dashboards
Employee engagement metrics
Plug & play
Francesca’s chose YOOBIC over Zipline
how Francesca’s transformed their frontline team experience with YOOBIC
YOOBIC’s task management tools have been really great for visibility and accountability at the boutique level, the district level, and at the Home Office level — because we can see all the tasks, who completed them, and when they completed them. As a District Leader, you can see the completion rates from your teams, and then, at the Home Office level, we can see that and drill down into the details if we need it.
how Francesca’s transformed their frontline team experience with YOOBIC
YOOBIC’s task management tools have been really great for visibility and accountability at the boutique level, the district level, and at the Home Office level — because we can see all the tasks, who completed them, and when they completed them. As a District Leader, you can see the completion rates from your teams, and then, at the Home Office level, we can see that and drill down into the details if we need it.
how Francesca’s transformed their frontline team experience with YOOBIC
YOOBIC’s task management tools have been really great for visibility and accountability at the boutique level, the district level, and at the Home Office level — because we can see all the tasks, who completed them, and when they completed them. As a District Leader, you can see the completion rates from your teams, and then, at the Home Office level, we can see that and drill down into the details if we need it.
Associate-friendly task management
YOOBIC digitizes tasks for frontline teams — everything from checklists and standard operating procedures to promotional and visual merchandising execution. Assign action plans, and automate pass/fail scores. Easily receive and resolve requests from your frontline teams (maintenance, equipment, damages, etc.) through a virtual helpdesk. And gain visibility into task execution and potential bottlenecks with real-time analytics.
Zipline delivers great functionality for simple tasks with few parameters. But some tasks require more advanced logic that Zipline can’t perform. And you won’t get real-time performance analytics for a clear overview of what’s happening in the field.
Optimized site visits, inspections & audits
Digitize all your visit, audit, and inspection checklists with YOOBIC. Effectively score inspections, assign action plans to fix compliance issues, track completion, and share automated reports with managers and relevant stakeholders — all right inside the app.
Zipline’s store audit tool is seriously lacking in functionality. It operates more like a checklist, doesn’t do effective scoring, and can’t offer analytics in real time. One retailer who chose YOOBIC over Zipline said, “If we had gone with Zipline for tasks/comms, we would have needed to keep our current auditing tool, as Zipline didn’t have the functionality we need for audits.”
Easy, versatile content creation & gamification for better training
YOOBIC’s AI authoring tool rapidly turns existing content into personalized courses, micro-learning, and quizzes using no-code creation and templates. Its advanced multi-language translation aids global L&D program deployment. Gamification features like battles, badges, and leaderboards, coupled with rewards, keep frontline teams engaged, providing insights through integrated analytics. YOOBIC also integrates with other LMS platforms, enhancing your existing LMS without replacing it.
Zipline doesn’t do learning. It provides a resource library for storing handbooks, SOPs, and product info. YOOBIC offers a Knowledge Library, too, enhanced with our AI-powered NEO Assistant. This chatbot allows employees to access information easily, without manual searching. Tailored to specific sections of your Knowledge Library, NEO Assistant becomes your domain expert. Employees ask questions in natural language, and NEO Assistant retrieves, summarizes, and presents key information from the relevant files and folders, delivering concise, informative answers.
Advanced, yet approachable, analytics & actionable insights
With YOOBIC’s automated and role-based dashboards, no-code customizations, and Power BI integration — HQ teams get real-time visibility into execution and performance, without the overwhelm. Predictive AI technology identifies recurring issues and root causes. And the ability to correlate with external KPIs means you can accurately attribute store operational activities to performance.
Zipline’s reporting is barebones. No data correlation, no actionable analysis. It’s intentionally simple and doesn’t do a good job exporting and customizing analytics. Former Zipline users have found its analytics especially lacking around store visits, compliance, and multiple regions/departments.
Unified communications, a highly engaging user experience
YOOBIC’s advanced audience management features let you target communications to specific audiences, foster team engagement through a two-way feedback loop, build camaraderie with our Communities tool, and speak from HQ to frontline teams with one unified voice. YOOBIC’s social media-like interface and gamified features drive fast, frequent usage. Both frontline teams and leaders find it easy and enjoyable. Just one reason YOOBIC has a 90% adoption rate.
Zipline’s communications and interface are clean and simple. But former users who switched to YOOBIC told us Zipline’s communication segmentation is limited, newsfeed notifications aren’t noticeable — and it isn’t robust enough to fully eliminate email. Although Zipline’s user experience is pleasant, it wasn’t interactive enough to keep teams engaged over time.
Dedicated customer support, forever
Every YOOBIC customer has the support of a dedicated Account Manager and Customer Success Manager who are always ready to help troubleshoot issues, strategize workflows, accept feedback, and celebrate your wins. Plus, access to YOOBIC’s 24/7 Help Center for self-serve support. One customer said, “YOOBIC has our best interests at heart!” We’re inclined to agree with them.
Zipline’s customer support is also top-notch. We’re both obsessed with helping our customers and it shows.
