Case Study

The leadership paradox: expected to know, afraid to ask

PureGym’s approach to AI-powered frontline support

How Longchamp uses AI to scale luxury retail training and execution

How DFS unified communications and boosted engagement with The Hub

The overlooked steps to growing teams in retail, according to Adam Lukoskie, Executive Director of the NRF Foundation

How retail leaders stay ahead in a rapidly shifting market: Lessons from Binny’s and UNTUCKit

How Morrisons, DFS & Retail Economics are redefining resilience in retail

The 9 Steps of accountability every retail leader should know

AI in retail 101: a store operations guide

A smarter way to run stores: what David Jones and Strand are doing differently