Thriving Discount Store Operations in the Age of Transformation
Five technology-powered strategies discount retailers use to protect store performance through economic headwinds and drive growth in 2024.
Key findings
- Retail sales growth hit a low of -3.3% in 2022, according to the Centre for Retail Research, before an expected recovery.
- Global retail sales are projected to grow 6.7% in 2024, with brick-and-mortar accounting for over 85% of total sales.
- 81% of workers want updated processes to improve their efficiency, yet 53% of employees don’t receive regular training.
Summary
Discount retailers have weathered a cost-of-living crisis, inflation, rising interest rates, and organized retail crime, all of which cut consumer spending. Entering 2024, the market shows signs of recovery and growth, but capturing it demands more efficient, agile store operations that protect performance against continued volatility.
This ebook sets out how discount retailers use technology to reach operational excellence across five areas, from digitizing store operations to upskilling teams in the flow of work. It cites the Centre for Retail Research and the White House Council of Economic Advisers, and draws on implementations at Lidl France, francesca’s, Adore Me, and Naturalia.
What you’ll learn
- The top advantages discount retailers hold in the current age of transformation.
- Five winning strategies to improve store performance, from digitizing operations to upskilling teams.
- Real-world examples from retailers including Lidl France, francesca's, Adore Me, and Naturalia.
