AI Knowledge Centre for frontline

Give every frontline employee an AI knowledge centre for the moment they need it. Documents, guides, and instant answers, all in one place, powered by AI trained on your approved company knowledge.

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Put trusted knowledge at every employee’s fingertips

Bring all your knowledge into one place

Give teams one trusted home for Documents, Articles, Collections and Questions, with role and location permissions so employees see the information that is relevant to them.

Guides and procedures that actually get read

Turn policies, SOPs, and training material into rich, easy to navigate articles. Built-in translation means every employee can read content in their own language, so nothing gets lost in the handoff from HQ to store.

Everything about a topic, in one place

Collections group files, articles, and links around a single topic, so a new hire or a store manager gets the full picture instead of five separate searches.

Ask a colleague, right when you need to

When a document or article isn’t enough, employees can message a manager or teammate directly through YOOBIC’s built in chat, no separate app needed to get a real answer from a real person.

See what your teams need to know

Use questions, feedback and learning data to uncover recurring knowledge gaps and identify where content, communications or training needs to improve.

AI knowledge base showing organized company documents, articles, and collections in one place
Retail SOP and procedure article inside a company knowledge management system
Collection grouping related documents, articles, and links by topic in a knowledge management platform
Employee instant messaging a manager directly from the company knowledge base app
AI Assistant insights for frontline teams

From Question To Confident Execution

Documents, articles, and collections organized together in an AI knowledge base
1

One place for all company knowledge

Give frontline teams one trusted place to access company content, guidance and learning relevant to their role and location.

Employee messaging a manager directly through built in chat when the knowledge centre doesn't have the answer
2

Never stuck without an answer

If the content doesn’t cover it, chat does. Employees can reach a manager or colleague instantly, so a gap in the knowledge base is never a dead end.

AI Assistant answering questions by Knowledge management system
3

A knowledge base that keeps improving

Recurring questions and content gaps point to what’s missing or unclear, so the Knowledge Centre keeps getting sharper over time. This same approved content is also what powers AI Assistant across YOOBIC.

100%

of stores audited within 6 months

98%

of stores are compliant

$210k

saved by reducing VM tools production costs

1.5 hours

saved on each store visit

+40%

in on-time task completion

30 pts

increase in VM compliance

We’re considered a leader by many

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Make knowledge easier to find, learn and use

Give frontline teams instant answers when they need them, deeper learning when
they need to build expertise, and one trusted place to access company knowledge.

Frequently Asked Questions

What is an AI knowledge Centre?

What kind of content can the Knowledge Centre hold?

Can employees message each other directly from YOOBIC?

Is the Knowledge Centre available to all YOOBIC customers?

Can employees access content in their own language?