Rethinking Grocery Store Operations
Five ways grocery retailers can protect store performance and revenue with fewer resources during inflation and labor shortages.
Key findings
- 81% of workers want updated processes to improve their efficiency so they aren’t overburdened.
- 53% of employees don’t receive regular training, and 74% of retail employees think mobile app-based training would be easier.
- 69% of employees stay when they have a superior onboarding experience.
Summary
Grocery retailers face a perfect storm: inflation drives up the cost of goods, wages, and utilities while eroding consumer purchasing power and demand for high-margin items. Post-pandemic worker shortages and heavier workloads add pressure to control costs, stay agile, and maintain store performance and customer experience.
This whitepaper sets out five ways to rethink grocery operations with technology: digitizing store operations, improving communications, simplifying repetitive processes, digitizing regional team processes, and upskilling teams in the flow of work. It draws on YOOBIC deployments across Lidl France, Alnatura, Vitalia, and Naturalia, part of the 350+ companies that trust YOOBIC.
What you’ll learn
- The top operational challenges grocery retailers face during inflation and labor shortages.
- Five strategies to improve store performance with minimal resources.
- Real-life examples from grocery retailers that implemented these strategies.
