Webinar

Remote store visits: why and how to use them in the COVID era

A practical approach to managing store operations remotely while safeguarding health and keeping frontline teams agile.

Key findings

  • Most stores and restaurants have reopened worldwide, but protecting customer and employee health in-store remains a top priority.
  • Remote store visits and audits let retail and hospitality teams manage operations with far less person-to-person contact.
  • Agile remote operations improve employee performance and organizational flexibility whatever the future holds.

Summary

Even with stores and restaurants reopened, the crisis is far from over. Protecting customer and employee health in-store is essential, but so is delivering an outstanding customer experience. These competing priorities put significant pressure on frontline retail and hospitality teams.

This webinar explains why and how to implement remote store visits and audits as part of a new operating strategy that safeguards health, improves performance, and increases agility. It features YOOBIC’s Jenna Goldstein, Cynthia Wambua, and Ali Khan.

What you’ll learn

  • Why remote store visits matter for health, performance, and agility in the current environment.
  • How to implement remote visits and audits as part of a new operating strategy.
  • How to manage store operations efficiently while relying less on person-to-person contact.